DMAIC (Define-Measure-Analyze-Improve-Control) is the roadmap for a Six Sigma improvement project. Each phase ends with a tollgate review where the team presents evidence before proceeding.
| Phase | Key tools | Tollgate output |
|---|---|---|
| Define | Project charter, SIPOC, VOC, CTQ tree | Approved charter with business case, baseline, goal, and timeline |
| Measure | Process map, MSA / Gage R&R, capability study, data collection plan | Validated measurement system, baseline Cpk, process sigma |
| Analyze | Fishbone, 5 Whys, hypothesis tests, regression, ANOVA | Verified root causes with statistical evidence |
| Improve | DOE, solution matrix, pilot plan, risk assessment | Implemented solution with pilot data showing improvement |
| Control | Control plan, SPC charts, standard work, response plan | Sustained gains documented; project closed |
More: 5 Whys · 8D problem solving · AOQ & AOQL · APQP & PPAP · AQL sampling plans · Attribute agreement & kappa · Attribute control charts · Availability & maintainability · Benchmarking types · Binomial vs Poisson · Blocking & randomization · Calibration & traceability · Capability: non-normal · Chi-square test · Confidence intervals · Control chart selection · Control plan · CA effectiveness · Cost of quality · Cp vs Cpk vs Cpm · Cpk vs Ppk · CQE exam day tips · CQE study plan · CQE vs CQA vs CSSBB · Is the CQE worth it? · CUSUM & EWMA · Design reviews · Design V&V · Destructive testing · DFMEA vs PFMEA · Document control · Fault tree analysis · First article inspection · Fishbone diagram · FMEA: RPN vs AP · Full vs fractional factorial · Gage R&R · GD&T basics · Hazard vs risk vs harm · Hypothesis test selection · I-MR chart · Interaction plots · ISO 14971 · ISO 9001 clauses · Kaizen event planning · Kano model · Lean wastes (TIMWOODS) · Linear regression · Management review · MRB dispositions · MSA: bias, linearity & stability · NCR, CAPA & PA · Nonparametric tests · Normal distribution & z-table · One-way ANOVA · p-value explained · Pareto chart · PDCA vs DMAIC · Poka-yoke · QFD / House of Quality · Quality audits · Quality mgmt principles · Quality manual vs procedures · Quality plan vs control plan · Redundancy: parallel & standby · Reliability allocation · Bathtub curve & MTBF · Response surface methods · Risk-based thinking · Risk matrix vs FMEA · 7 mgmt & planning tools · Short-run SPC · Six Sigma certifications · Sigma level & DPMO · Six Sigma DMAIC · Supplier quality scorecards · Switching rules (sampling) · Taguchi loss function · Theory of constraints · Tolerance stackup · Traceability & lot control · Type I vs II error · Value stream mapping · Variables vs attributes · Weibull analysis · Western Electric rules · X-bar R vs X-bar S · CQE calculators · Study planner · Section quiz
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