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Quality Audits: First-, Second- and Third-Party

A quality audit is a systematic, independent examination to determine whether activities comply with planned arrangements. The three party types define who conducts the audit and why.

Three audit parties

PartyConducted byPurposeExample
First-partyThe organization itselfInternal self-assessmentManufacturing plant auditing its own lines against ISO 9001
Second-partyA customer or interested partySupplier qualification or surveillanceOEM auditing a Tier-1 supplier before qualification
Third-partyAn independent certification bodyCertification or regulatory complianceRegistrar auditing for ISO 9001 certification

Audit process steps

  1. Initiation: scope, objectives, criteria
  2. Document review: procedures, records
  3. On-site audit: interviews, observation, sampling
  4. Findings: conformances, nonconformances (major/minor), observations
  5. Report: written, distributed to management
  6. Follow-up: verify corrective actions closed

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